Contact Us

Welcome to Shop Velvia!

We love hearing from our customers — questions, feedback, or just a friendly hello, we're all ears.

Looking for a quick answer? Check out our FAQ page first, or head over to Track Order to see where your package is.

Tip: Include your full name and order number in your message, and we'll be able to help you even faster.

Get in Touch With Us

Email: support@shopvelvia.com

Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM MST

Typical response time is within 24 hours.

Our Address

Shop Velvia
GT Ecom B.V.
Betuwehaven 8
3433 PV Nieuwegein
Utrecht
Netherlands

Chamber of Commerce (KvK) number: 82232393
VAT number: NL862386780B01